Latest opinions that Matt White has shared on Finextra

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Matt White

North America editor

Finextra

Member since

27 Nov 2006

Location

Toronto

View Matt White's full profile

Matt's opinions

Good time to bury bad news?

Christmas – a time to spend time with loved ones, relax with plenty of food and drink and, if you’re a troubled fintech firm, slip out any embarrassing news whilst the rest of us are busy doing better things. At least that’s the thought that, perhaps uncharitably, crossed my mind when press releases from payments processor ACI Worldwide and ATM man...

21 December 2007 /payments

Phishy Phil and the attack of the killer worms

Boffins at Carnegie Mellon University have developed an online game designed to teach Internet safety. Anti-Phishing Phil sees our fishy hero swimming in a sea of worms (URLs). He/we must work out which worms are safe to eat and which should be rejected. Okay, so it’s not exactly World of Warcraft, or even Sonic the Hedgehog, but nice to see an ...

20 September 2007 /security

If this is the future I'll give it a miss

Barclaycard has gone all high tech with its marketing for the new OnePulse card and set up a Micro site called ‘The institute for future living’. A fictional character called Professor Danny shows you how much easier life can be if you use the magical contactless card. Danny explains OnePulse whilst a video of a woman who simply can’t manage to pa...

14 September 2007 /payments Cringeworthy marketing gallery

A novel approach to CRM

I heard something pretty shocking today from the head of CRM at Turkish bank Garanti. Apparently if you go into one of their branches you have to swipe your bank card before receiving a ticket and waiting to be called. Fair enough you may say – if it’s good enough for supermarket cheese counters why not banks? But not all tickets are equal - there ...

10 July 2007 /retail

Want to be a darts master? Buy a BlackBerry

RIM has just published some research that shows how incredibly efficient BlackBerries make their owners. Apparently your average user converts an hour of downtime into ‘productive time’ every day. In a year the BlackBerry user gets through 2,500 ‘time sensitive emails’ and saves over $5,000 for their firm because they can react immediately to the i...

05 July 2007

Bye-bye Bangkok

So, the Temenos Client forum is over for another year. It has been an informative couple of days with some interesting discussions about where banking is going and how technology vendors can react. From what I’ve heard, it is no coincidence that Temenos chose to come to Bangkok this year. Bart Narter from Celent highlighted the rapid rate of chan...

21 June 2007

The growth of Microfinance

Microfinance seems to have grabbed the attention of a lot of people at the Temenos Client Forum. Accion International are using eMerge on T24 as their technology platform to help bring commercial lending to Africa. Working with partner banks on the ground they have just started operating in Nigeria and Ghana and are targeting twenty countries on t...

20 June 2007

Customer satisfaction?

This morning at the TCF we heard from CEO Andreas Andreades. Naturally he was in bullish mood following the Metavante tie up and takeover of German outfit ACTIS.BSP. Both of these deals provide a route into markets Temenos has previously been fairly quite in. One interesting detail to emerge from his presentation was the level of customer satisfac...

19 June 2007

Tired in Thailand

Your trusty Finextra man is currently in Bangkok for the Temenos Client Forum. Forgive me if the blogs from the event are incoherent rambles but a sleepless 12 hour flight followed by an evening spent enjoying the excellent hospitality of our hosts has rendered me a little delirious! However, over the next couple of days I shall endeavor to bring...

19 June 2007

MasterCard and Visa feeling the squeeze?

The threat to the two giants of the card payments industry seems to be growing. Opposition to interchange fees and the emergence of alternatives could shake up the industry. According to The Economist, the average percentage of each transaction cost taken up by interchange in the US has risen from 1.52% in 2000 to 1.88% in 2006. And in America the ...

25 May 2007 /payments